- Artificial Intelligence, Content Strategy, Conversational Design, Defining AI, Enterprise Products, Interaction Design, Internal Company Dynamics, Product design, Technology
To stay competitive, companies need to avoid random acts of technology and adopt a strategy for building an intelligent ecosystem of digital workers.
Article by Lance Christmann
Share:No More Random Acts of Bot-Building
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- July 10, 2020
4 min read
- Artificial Intelligence, Behavioral Science, Conversational Design, Customer Experience, Emotion, Human factors, Interaction Design, Psychology and Human Behavior, Technology
The lack of cultural competence in conversational AI is a direct correlation to the inherent bias within it’s development.
Article by Louis Byrd
Share:Tech Inclusion: How culture may enhance conversational AI technology
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- July 7, 2020
6 min read
- Accessibility, Artificial Intelligence, Business Value and ROI, Conversational Design, Design, Empathy, Human factors
The people developing AI are transforming how we think. Here’s how empathy plays a role.
Article by Louis Byrd
Share:The future of Artificial Intelligence relies solely on empathy
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- April 27, 2020
5 min read
- Accessibility, Artificial Intelligence, Behavioral Science, Business Value and ROI, Consumer products, Conversational Design, Design, Design Tools and Software, Enterprise Products, Product design, Software
In the current crisis, there is an enormous amount of people working from home, how does your interface react?
Article by David Jenkins
Share:Navigating Uncertainty
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- March 24, 2020
6 min read
- Behavioral Science, Conversational Design, Customer Experience, Design, Personas, Research Methods and Techniques
Integral to transforming the delivery of care are deep explorations, research, and prototyping.
Article by Samihah Azim
Share:Designing Care Through Messaging
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- March 5, 2020
7 min read
- Accessibility, Artificial Intelligence, Conversational Design, Customer Experience, Design, Development, Empathy, Human factors, Usability
When people with disabilities can’t access a website like others can, they naturally feel excluded. No one should feel irrelevant or isolated from technology.
Article by UX Magazine Staff
Share:AI is Here, Time to Reimagine your Accessibility Strategy
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- January 29, 2020
4 min read